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Shipping & Returns

Order Cancellation.
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 12-24 hours after orders placing, so we are not always able to cancel an order after it is placed. If requests a cancellation after the dispatched, the order will be treated according to return policy. Hope you can understand in this key point.
Returns & Exchange
We do our best to provide you 100% satisfaction. If you want to apply a return, please first contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. you can enjoy return service, over the period required we will not to return or exchange. The shipping cost of returns & exchanges is charged by the customers.
1. Returns:
Returns can be sent back upon receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a 15% restocking fee. Buyers are always responsible for the shipping charges.
2. Exchanges:
We only accept exchanges for new and never used items with all accessories and packing. Please send back the items within 7 days upon receipt. All return packages must be insured, exchanges will be sent out within 5-7 days once the return has been received. Buyers are always responsible for the shipping charges.
Important Notice:
Although we provide free shipping policy, we do not cover the shipping cost for return. Considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order.Please contact our customer service first to obtain the return address.We will not be responsible for the lose if the returned package get lost during the shipment, original post office receipt must be kept to claim the compensation.
Contact us. Your satisfaction is our pursuit, if you want to known more about our products information, just free contact us, we will service you asap.
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